Smoke Damage Odour Removal Guide
Eliminating smoke residue is crucial for long-term health. The True Odour Removal team executes precise decontamination protocols to eradicate fire and tobacco smells across three specific sectors:
• Homes – structural walls, ceilings, and flooring
• Contents – delicate fabrics, furniture, and personal goods
• Vehicles – interior cabins, ventilation, and upholstery
Our technicians follow rigorous onsite procedures to ensure every environment is returned to a safe and neutral state.
Technician Decon Process
01 SURFACE PREPARATION
Initial Prep
Before a True Odour Removal technician arrives, please complete the following basic preparation so we can focus on deep smoke remediation:
• Homes: Vacuum carpets and soft furnishings, wipe or dust hard surfaces, and, where possible, lightly wash walls and ceilings in the most affected rooms.
• Contents: Launder washable fabrics, vacuum upholstery, and gently wipe down furniture, shelves and hard items to remove loose soot and residue.
These simple steps don’t replace our professional process, but they clear loose debris and surface soot so our ozone treatment can reach deeper into every material.
02 POSITIONING TECHNOLOGY FOR MAXIMUM IMPACT
Standard Setup
Specialists place ozone generators to ensure uniform gas saturation.
03 SYSTEM RECIRCULATION
Internal Air Flow
• Homes: Technicians set HVAC systems to recirculate, drawing ozone through the entire duct network and coils.
• Contents: Our team arranges items to facilitate maximum airflow, ensuring no surfaces are shielded from the gas.
04 EXPOSURE
Access Audit
• Homes: Homeowner opens all cabinetry and drawers, moving furniture to ensure the gas reaches every corner.
• Contents: Technicians spread out fabrics and open containers to prevent the masking of any trapped smells.
By maximizing the exposure of every fibre, our technicians ensure the treatment provides total eradication across all surfaces.
05 DURATION PHASES
Odour Assessment
Our specialists determine the treatment window based on the volume and severity of the smoke saturation:
• Homes (Minor contamination): 2–4 hours
• Homes (Complete fire damage): 8–24+ hours via multiple cycles
• Contents (Personal property): 2–8 hours based on material density
• Vehicles (Smoker or fire damage): 1–3+ hours depending on intensity
True Odour Removal staff monitor every cycle to ensure compliance with strict safety and efficacy standards.
06 CLEARANCE
Oxidization
After the cycle, our technicians manage the ventilation process:
• Homes: Experts create a controlled cross-flow of air by securing windows and doors for 30–60 minutes.
• Contents: Items are aired in designated high-ventilation zones until the treatment scent has fully dissipated.
• Vehicles: Our team opens all apertures in a safe, outdoor environment for a minimum 30-minute flush.
This safe completion phase ensures the space is habitable and the air is naturally balanced.
Expert Smoke Neutralization
True Odour Removal utilizes industrial ozone technology specifically designed to dismantle complex tars and resins. By applying molecular oxidation, our technicians break the chemical carbon bonds of smoke embedded in building materials and fabrics. This high-level professional approach provides a permanent solution to fire damage, restoring many assets to a pristine, healthy condition.
Rather than masking smells, our team eliminates the chemical source. The True Odour process attacks toxic soot on a molecular level, transforming damaged houses and vehicles into clean environments by destroying the stubborn particles that cling to porous surfaces and deep fabric fibres.
Safety Protocol: Flushing
Following every professional treatment, our staff oversees a mandatory stabilization period:
• Homes: Technicians monitor air exchange and utilize fans to ensure the property is clear of active gases.
This ensures all oxidizing agents revert to oxygen, leaving the environment safe for occupants and pets.
Eradicating Smoke Scents
Trust our professional technicians to execute a total refresh. True Odour Removal delivers the industry standard in smoke elimination.